Fantastic offers like simplicity, iPhone, mobile and fixed broadband have had a really positive impact on our results. We’ve also seen more of our customers make the switch from Pay & Go to one of our range of Pay Monthly tariffs.
The results top off a great year for us, as earlier this year we received the highest numerical score among fixed broadband service providers in the proprietary J.D. Power and Associates 2008 Fixed Broadband ISP Customer Satisfaction StudySM.
Study based on 1,715 consumer responses measuring eight providers and measures opinions of consumers about their fixed broadband Internet service. Proprietary study results are based on experiences and perceptions of consumers surveyed in December 2008. Your experiences may vary. Visit jdpower.com.
To read more about Telefónica O2 UK and Telefónica Europe’s results, click here.
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